Job Details | PrideStaff Financial

Job Details

« Back to Search Bilingual Call Center Representative
Memphis, TN

Salary: 11.50 - 13.00
Date Posted: January 8, 2019
Job Type: Temporary
Job ID: 340973

Job Description

Bilingual Customer Service Representative- Call Center


Pridestaff, a national staffing company, is seeking an enthusiastic Customer Service Representative to work on a temporary to permanent basis with our clients. The Customer Service Representative will work in a call center environment and receive inbound call from customers


Bilingual Customer Service Representative - Call Center


Job Responsibilities


As a Customer Service Representative, you will be responsible for taking inbound calls from customers regarding products and service as well as provide general information regarding questions issues.


Additional responsibilities for the Customer Service Representative will include:


  • Answering in bound calls from customers in a professional manner

  • Researching information using multiple resources and route call to the appropriate resource

  • Provide customers with product and service information and resolve customers concerns and complaints

  • Enter customer information in the system and identify and escalate priority issues

  • Completing call log and producing call reports

  • Provide follow up customer calls when necessary


Bilingual Customer Service Representative - Call Center


Job Requirements for the Customer Service Representative will include:

  • Fluent in both Spanish and English (written and verbal)
  • Minimum of 3 years experience in a call center environment *Preferred*
  • Customer Service oriented
  • Ability to work in a fast-paced environment handling a high volume of phone calls


Must Submit Resume for consideration to


Contact Info: 

Phone: 901-685-5578



Job Snapshot

Base Pay $11.50 - $13.00  /Hour

Employment Type Part-Time / Full-Time

Job Type Customer Service, Health Care, Other

Education None

Experience At least 2 year(s)

Manages Others No

Relocation No

Industry Healthcare - Health Services, Retail, Other Great Industries

Required Travel None